Volunteer

What You Can Do

Emergency Room Victim Advocates

Trained emergency room victim advocates offer evening, overnight, and weekend support, information, resources, risk assessment, safety planning, and crisis intervention to survivors of sexual assault and domestic violence at hospitals in Baltimore City and County.

Volunteers in the emergency room victim advocate program should have an interest in and passion for providing victim-centered, empowerment-based support to sexual assault and domestic violence victims. Some experience or education in a social services field is ideal but not required. This is an excellent way to gain experience working with a diverse client population.

Helpline Volunteers

TurnAround, Inc. provides a 24/7 Helpline for sexual assault and domestic violence victims in Baltimore City and County. The Helpline provides the following vital services:

• Crisis response and referrals for survivors
• Access to ER victim advocates for police officers and SAFE Programs
• Baltimore County Lethality Assessment Project

This Helpline would not be possible without volunteers. Under the supervision of the Helpline Coordinator, volunteers will provide coverage for all shifts. These shifts can be covered from the volunteer’s cell phone or landline phone.

Requirements for ER and Helpline Volunteering

• Complete a criminal background check
• Attend training sessions and complete at-home training modules
  Complete additional 4 hours of continuing education each year (opportunities will be provided by TurnAround)
• Attend monthly evening volunteer meetings
• Sign up for at least six (6) shifts per month (can be split between ER and helpline)
• Complete and promptly submit paperwork on each emergency room visit or helpline call received

We also offer volunteer opportunities at our Drop-In Center, and through our case management and advocacy programs.