COVID-19 TurnAround Updates

TurnAround is committed to trauma-informed care for all survivors of sexual violence, intimate partner violence, and human trafficking.

We are continuing to provide services at this time.

The events over the last few weeks have greatly impacted our community in the way we interact with each other and our day-to-day lives. At TurnAround, we are adjusting to ensure that survivors’ needs are met. 

As of March 17, our staff (with exception of shelter) are working remotely and office locations are closed. We are continuing to provide services at this time. Below lays out the services that are still available and how you can access them until further notice.

Our city and county office phones are being answered and staff is continuing to answer emails during regular business hours. As mentioned above, our helpline is still available 24/7 for emergencies.

City Office Number: (410) 837-7000

County Office Number (410) 377-8111

Helpline Number: (443) 279-0379

We are committed to ensuring survivors of domestic violence, sexual violence, and human trafficking are not alone during this very stressful time. Please feel free to reach out if you have questions or concerns – we are here for you.

If you need help now, call our 24 hour helpline at 443.279.0379. 


Staff is continuing to conduct intakes, at this time.

Shelter Services – We are able to provide emergency shelter. We make decisions about shelter placement based on imminent danger, and the ability to be stable in a lone environment (with considerations for drug use, mental and physical health).

Helpline Services -443-279.0379- our helpline continues to be answered 24/7.

Advocacy Services – we are continuing to provide these services via phone and virtually.

Anti-Trafficking Services – we are continuing to provide these services via phone and virtually. Key staff is able to participate remotely in meetings, such as MDTS. We are unable to conduct in-person assessments at this time but are able to do so remotely for our partners, including the Department of Juvenile Services and the Department of Social Services.

Clinical Services – we are providing individual therapy remotely at this time. Group therapy services have temporarily been stopped while we assess the most confidential way to provide these services.

Legal Services – our partners at Legal Aid are continuing to provide services remotely. We are able to provide assistance in family law, criminal victim rights, and civil matters. Additionally, we can support clients through the protective order process.

Abuser Intervention – we have temporarily suspended our AIP programming while we take the time to identify the best method for continuing to provide these services.

Community Engagement/Education – We are identifying ways to continue these services but will not be conducting any in-person training.